UnionBank Puts Businesses First with Zero-Touch Onboarding
For many companies, payroll account opening has long been a source of frustration—slow, manual, and resource-heavy. HR and Operations teams often spend days collecting documents, screening applicants, and coordinating with banks, only to face delays, missed cutoffs, and mounting administrative workloads. This can now be a thing of the past as UnionBank once again launches a revolutionary fully digital and seamless payroll on-boarding solution!
Introducing Zero-Touch Onboarding, the country’s first payroll account opening solution that requires no more manual intervention. Built on UnionBank’s award-winning Business Banking platform, The Portal, this innovation streamlines the entire onboarding process for the employer, as well as their employees, agents, and payees—cutting turnaround time from the industry norm of up to two weeks to less than 24 hours. The result? Faster, hassle-free account opening, allowing for salary crediting a day after the employee’s completion of the digital account opening process.
“With Zero-Touch Onboarding, we’ve reimagined one of the most time-consuming parts of HR operations. We’re giving companies back valuable time while making banking simpler and more seamless for their employees,” said Erika Denise Dizon-Go, UnionBank’s Senior Vice President and Deputy Head of Transaction Banking Center. “It’s a win-win solution that puts efficiency, speed, and customer-centricity at the forefront of the digital experience.”
How does it work? Employees can open accounts using their mobile phones by scanning a QR code generated through The Portal. Once scanned, they complete the process in minutes via the UnionBank Online app—no paperwork, no back-and-forth, no waiting. For HR, it’s totally zero-touch as they no longer need to process each employee document, Unionbank takes care of everything. Once the accounts are open, the HR officer will just see the employees’ account numbers on The Portal.
This breakthrough builds on the success of eDAO (ePaycard Digital Account Opening), launched in 2021 as the Philippines’ first digital onboarding alternative for corporate payroll accounts. Zero-Touch Onboarding takes it further, offering a true zero-touch experience for organizations while UnionBank handles verification, approval, and activation directly on behalf of corporate clients—all within 24 hours.
“This is what UnionBank does best—identifying real challenges faced by clients and solving them through technology and collaboration,” added Dizon-Go. “Zero-Touch Onboarding is proof that when digital innovation meets human insight, we can help businesses run better, faster, and smarter.”
UnionBank’s relentless focus on innovation has earned it multiple accolades, including six-time Digital Bank of the Year at The Asset’s Triple A Awards and Best Digital Bank Philippines from Asiamoney and International Finance Magazine. With the launch of Zero-Touch Onboarding, UnionBank takes NextGen Banking to the next level—transforming corporate banking into a frictionless, intelligent platform of empowerment, where technology fuels people, automation eliminates complexity, and innovation drives growth.
If you are interested to know more about UnionBank’s Zero-Touch Onboarding, send an email to business@unionbankph.com. For other business products and services visit the UnionBank website at www.unionbankph.com or follow on Facebook, X (formerly Twitter), Instagram, or Youtube. Deposits are insured by PDIC up to ₱1,000,000 per depositor. For any concerns, you can contact us through our Customer Service Hotline at (+632) 8841-8600. Union Bank of the Philippines is regulated by the Bangko Sentral ng Pilipinas with website: https://www.bsp.gov.ph.
