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A New Era of Uncertainty: How Global Geopolitics Are Reshaping the Contact Center and Business Process Industry of the Philippines

Contact Islands 2025 commits to 'real talk' on geopolitical risks, AI integration, and the country’s global positioning. Manila, Philippines– As the Philippine contact center and...
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CCAP Calls for Unified Solutions to Address Cybersecurity Issues in the IT-BPM Industry

CCAP implements system to reference reported cybercrimes and fraud in the BPO sector. Makati City, Philippines—The Contact Center Association of the Philippines (CCAP) is reiterating...
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