New city check-in facility at SM City Clark to enhance passenger experience

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Passengers flying out of Clark International Airport (CRK) will soon enjoy the convenience of checking in at SM City Clark before heading to the airport. This initiative is part of a collaboration between the Department of Transportation (DOTr), SM Supermalls, and various stakeholders to enhance the travel experience.

“SM Supermalls is proud to be a part of this partnership, which will soon offer passengers a seamless and stress-free travel experience. By allowing passengers to check in at the mall before their flight and enjoy our amenities, this initiative will further enhance Clark’s position as a premier travel hub,” said SM Supermalls’ President Steven Tan.

2 Breeze Through Check In At The Soon To Open Facility At Sm City Clark Then Shop Dine Or Relax Before Your Clark International Airport Flight
Breeze through check-in at the soon-to-open facility at SM City Clark, then shop, dine, or relax before your Clark International Airport flight

The City Check-In Facility is a result of a Memorandum of Understanding signed by key players in the aviation and tourism industries, including the Bases Conversion and Development Authority (BCDA), Department of Tourism-Region 3 (DOT-3), Clark Development Corporation (CDC), Clark International Airport Corporation (CIAC), Luzon International Premier Airport Development Corp. (LIPAD), Premier Central Inc., and Plaza Premium Lounge Clark International Airport (CRK) Inc.

3 Sm Supermalls Pres Steven Tan
SM Supermalls’ President Steven Tan (left) and Luzon International Premier Airport Development Corp. President and Chief Executive Officer (CEO) Noel Manankil, the manager and operator of Clark International Airport


Passengers flying out of Clark International Airport can soon enjoy a smoother and more relaxed travel experience. The City Check-In Facility at SM City Clark allows them to check in for their flights before even reaching the airport. This eliminates pre-departure stress and frees up valuable time for passengers to explore the mall’s offerings. Whether it’s grabbing a bite to eat, doing some last-minute shopping, or simply relaxing before their flight, passengers can make the most of their time at SM City Clark.


The establishment of the City Check-In Facility at SM City Clark demonstrates the power of collaboration between government agencies, aviation authorities, and the private sector. This initiative is expected to boost tourism in the region and contribute to a more positive travel experience for passengers flying out of Clark International Airport.

To know more about government partnerships, visit or follow @SMSupermalls on social media.



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