West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) has replaced over 3,293 kilometers of old and aging pipelines across its concession area since 2006, as part of its long-term Non-Revenue Water (NRW) management program. This is pipe length roughly equivalent to the distance between Manila and Tokyo—highlighting the scale of Maynilad’s pipe replacement efforts.
This extensive pipe replacement effort helps address physical water losses caused by leaks and bursts in older sections of the distribution network—a key challenge in the densely populated and coastal areas served by Maynilad. As of end-2024, physical losses (such as pipe leaks) accounted for 90% of total NRW, while commercial losses (such as illegal connections) comprised 10%, consistent with disclosures in the company’s approved Business Plan.
“Our NRW reduction program is a sustained, multi-year commitment,” said Engr. Ryan Jamora, Maynilad’s Central NRW Head. “Replacing aging pipelines is a critical part of this strategy, as it not only reduces water losses but also improves pressure and reliability for our customers.”
Under its MWSS-approved 2023–2027 Business Plan, Maynilad continues to implement targeted pipe replacement projects in priority zones, in close coordination with local government units (LGUs) and other stakeholders.
“We are working toward our target of reducing NRW to 34% this year — a substantial improvement from the 66% NRW level prior to Maynilad’s re-privatization in 2007,” added Jamora. “It is a challenging goal, but we are leveraging advanced technologies and the expertise of our skilled teams to sustain water loss recovery across our network.”
Maynilad is the largest private water concessionaire of Metropolitan Waterworks and Sewerage System (MWSS) in the Philippines in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the municipalities of Kawit, Noveleta, and Rosario, all in the province of Cavite.
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