West Zone concessionaire Maynilad Water Services, Inc. has been awarded the Platinum Accreditation by Investors in People (IiP)—the highest recognition for excellence in people management.
Maynilad is the first and only water utility in the Philippines to achieve this distinction, underscoring its commitment to building a high-performing, purpose-driven, and people-centric organization.
“This Platinum accreditation is a testament to how far we’ve come in building a people-centric organization. It affirms that our leadership and culture of accountability position Maynilad as a benchmark for excellence in the water industry,” said Maynilad President and CEO Ramoncito S. Fernandez.
The IiP framework evaluates organizations against nine key indicators of success. Maynilad received the highest possible rating in seven areas, including leadership, values, empowerment, capability-building, and sustainable success—demonstrating that its people strategy directly drives business performance.
Beyond internal achievement, the accreditation highlights how Maynilad’s strong culture of innovation, adaptability, and accountability translates into better service for millions of customers across the West Zone.
With this milestone, Maynilad joins over 50,000 IiP-accredited organizations in 66 countries and sets a new benchmark for the local water industry.
Maynilad is the largest private water concessionaire of the Metropolitan Waterworks and Sewerage System (MWSS) in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the municipalities of Kawit, Noveleta, and Rosario, all in the province of Cavite.
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