CIAC retains ISO certification following surveillance audit

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CLARK FREEPORT ZONE, Pampanga (CIAC-PAD, 26 November 2025) — The Clark International Airport Corporation (CIAC) has reaffirmed its commitment to high-quality service after passing its external surveillance audit with zero non-conformities, retaining its ISO 9001:2015 Certification.

The TÜV Rheinland Inc. audit held on 21 November 2025 reported zero non-conformities, eight positive observations, and only three opportunities for improvement, a strong sign that CIAC’s quality management system is running exactly as it should.

ISO 9001:2015 is one of the world’s most trusted standards for quality management, helping organizations deliver consistent, reliable, and customer-focused services.

CIAC President and CEO Jojit Alcazar applauded the CIAC team for the achievement.

“CIAC’s adherence to the Quality Management System has again been proven by the recent audit, ensuring the delivery of quality service to our stakeholders,” he said.

The assessment reviewed CIAC’s estate management and lease processing operations, confirming compliance with all legal and contractual requirements and validating that the organization is on track to achieve its goals.

Auditors also noted several positives, including CIAC’s awards and recognitions, operational improvements, active CSR programs, and the signing of new lease and development agreements that support the corporation’s long-term growth.

As BCDA’s lead aviation and land development arm, CIAC continues to push forward with its mission to transform the Clark aviation complex into the Clark Aviation Capital: a vibrant business center poised to become the Philippines’ premier global aviation and logistics hub.

Started in 1927, the Philippines Graphic is the longest-running printed magazine of national circulation that provides relevant news and features and promotes Philippine literature.

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